TANDBERG Gatekeeper User Manual download pdf (Page 58)

TANDBERG Gatekeeper User Guide

Page 58 of 105

14. Logging

14.1. About Logging

The Gatekeeper provides logging for troubleshooting and auditing purposes.

14.2. Viewing the event log

To view the event log, either issue the command:

eventlog [n/all]

where

The number of lines (from end of event log) to display.

all

Displays the whole event log.

or go to System Status -> Event Log.

14.3. Controlling what is Logged

14.3.1. About Event levels

All Events have an associated level in the range 1-3, with level 1 considered the most important. The

table below shows the levels assigned to different events:

Level Assigned Events

Level 1

(User)

High-level events such as registration requests and call attempts. Easily

human readable. For example:

call attempt/connected/disconnected

registration attempt/accepted/rejected

Level 2

(Protocol)

Logs of protocol messages sent and received (H.323, LDAP, etc) excluding

noisy messages such as H.460.18 keep-alives and H.245 video fast-

updates. . .

Level 3

(Protocol Verbose)

Protocol keep-alives are suppressed at Level 2. At logging level 3, keep-

alives are also logged.

14.3.2. Setting the log level

You can control which events are logged by the Gatekeeper by specifying the log level. All events with a

level numerically equal to and lower than the specified logging level are recorded in the event log.

To set the log level, either issue the command:

xConfiguration Log Level: <1..3>

or go to System Configuration -> System and in the Logging section, select the desired level from the Log

Level drop-down menu.

By default, logging is set to level 1.

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TANDBERG Gatekeeper User Manual Page 58