TANDBERG 990 User Manual

1Software version E3D12788-05This document is not to be reproduced in whole or in partwithout permission in writing from:User Manual990 / 880 / 770

10TANDBERG Videoconferencing SystemCameraThe built-in camera includes a high quality colour camera with a fast pan/tilt/zoom action. The camera iscont

100TANDBERG Videoconferencing SystemAppendicesAppendix 2: Connecting the system to the Switched 56 networkUsing Telesync TS-256 SW56/ISDN adapterConne

TANDBERG Videoconferencing System101AppendicesAppendix 3: Environmental considerationsThis section explains how to carry out basic adjustments and sim

102TANDBERG Videoconferencing SystemAppendicesHow to prepare a typical room for videoconferencingThe diagram below shows a typical room designed to ob

TANDBERG Videoconferencing System103AppendicesAppendix 4: Using the file systemIt is possible to access a file system within the TANDBERG system by us

104TANDBERG Videoconferencing SystemAppendicesCustom logos· Go to the folder where your logo is located. LOGO MAX SIZE: 704X480 FILE-FORMAT: JPG. IF

TANDBERG Videoconferencing System105AppendicesMenu Password:Access to the menu system on the TANDBERG Videoconferencing unit can be controlled using p

106TANDBERG Videoconferencing SystemAppendicesStreaming passwordBy setting a streaming password in the streaming menu on the TANDBERG codec, a passwor

TANDBERG Videoconferencing System107Appendices* - Optional featureEncryptionAll TANDBERG systems support both AES* and DES encryption. By default this

108TANDBERG Videoconferencing SystemAppendicesAppendix 6: Declaration of Conformity

TANDBERG Videoconferencing System109IndexIndexAAccess Code 20, 81, 104Add Duo Video 34Add MultiSite Entry 26Add New Entry 25Adding an extra site

TANDBERG Videoconferencing System11InstallationPrecautions• Never install telephone wiring during a lightning storm.• Never install telephone jacks in

110TANDBERG Videoconferencing SystemIndexInterfaces 92Introduction 7IP Address Conflict Check 91IP Password 105IP-address 76IP-subnet mask 76Iri

TANDBERG Videoconferencing System111To adjust the volume 27To answer a call 23To call a terminal with a SUB-address 69To connect a PC to Dataport 1

12TANDBERG Videoconferencing SystemInstallationConnecting cables1. Microphone cable• Connect the microphone to the microphone cable.• Connect the micr

TANDBERG Videoconferencing System13Installation3. ISDN cables• CConnect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service pr

14TANDBERG Videoconferencing SystemInstallationPower onPower on the monitor and use the monitor remote control to select the Audio/Video input used (r

TANDBERG Videoconferencing System15InstallationSystem configuration• Switch the system on by activating the power switch on the system.• After the sys

16TANDBERG Videoconferencing SystemInstallationLAN configuration• Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘LAN Set

TANDBERG Videoconferencing System17Getting startedGetting startedSystem start-upYour system should be in standby mode. When in standby mode, pressing

18TANDBERG Videoconferencing SystemGetting startedBasicsThe system’s most commonly used functions are accessible directly from the remote control by s

TANDBERG Videoconferencing System19Getting startedMaking and ending callsMaking a callTo make a call, enter the number or the IP-address of the unit y

2TANDBERG Videoconferencing System

20TANDBERG Videoconferencing SystemGetting startedTIPAccess CodeIf the system requires an Access Code, enter the code and press OK to proceed making a

TANDBERG Videoconferencing System21Getting startedSelecting / setting default quality (bandwidth)TYPE OF CALLSAuto 384kbps on ISDN/768kbps on IPMax 38

22TANDBERG Videoconferencing SystemGetting startedSelecting / setting default networkTo select a specific network, press the ‘Net’ Quick Key when you

TANDBERG Videoconferencing System23Getting startedAnswer a callTo answer a call, press CONNECT.Manual answer of a call is needed if the autoanswer fac

24TANDBERG Videoconferencing SystemGetting startedTo find an entry, key in the first letter, for example T, and scroll with the up/down arrows.To dial

TANDBERG Videoconferencing System25Getting startedAdd New EntryWhen selecting ‘Add New Entry, an empty directory entry is displayed:1 Move to ‘Name’ a

26TANDBERG Videoconferencing SystemGetting startedAdd MultiSite EntryWhen selecting ‘Add MultiSite’, an empty MultiSite directory entry is displayed:1

TANDBERG Videoconferencing System27General usemic offMicrophone on/offTo mute your microphone during a call, press MIC OFF. An on screen indicator wil

28TANDBERG Videoconferencing SystemGeneral useDo Not Disturb / Sleep ModePress any Quick key when not in a call to activate the Quick Menu.When Do Not

TANDBERG Videoconferencing System29General useSelecting video sourcesPress: to select the video source to be transmitted to the far end.doc cammain ca

TANDBERG Videoconferencing System3Environmental IssuesThank you for buying a product which contributes to a reduction in pollution and thereby helps s

30TANDBERG Videoconferencing SystemGeneral useVoice Activated Camera PositioningThrough Voice Activated Camera Positioning and the use of two micropho

TANDBERG Videoconferencing System31General usePresetsThe preset buttons enable you to pre-store up to ten different settings. Each preset is able to s

32TANDBERG Videoconferencing SystemGeneral useOKFar end camera control (FECC)Press the FAR END key until the ‘FarEndCamera’ on-screen indicator is dis

TANDBERG Videoconferencing System33General useSending and receiving snapshotsWhen a snapshot is sent, received or requested, it will be stored in the

34TANDBERG Videoconferencing SystemGeneral use* - Optional feature.Duo Video *Duo Video is useful if you want to display live video from your document

TANDBERG Videoconferencing System35General useEnd a Duo Video callTo end a Duo Video call, press DISCONNECT. Select if you want to disconnect only the

36TANDBERG Videoconferencing SystemGeneral useMultiSite (MCU)*The system has a built-in multipoint conference unit (MCU), MultiSite, which has the cap

TANDBERG Videoconferencing System37General useMultiSite cascadingBy connecting four MultiSite systems together, it is possible to connect up to 10 vid

38TANDBERG Videoconferencing SystemGeneral use• Press ‘Add Site’ to bring up the MultiSite dial menu.• Enter the number to call.The Quality will, by

TANDBERG Videoconferencing System39General useDisconnecting sites from a conferenceTo disconnect a site or end the conference, press DISCONNECT.• Sel

4TANDBERG Videoconferencing SystemOperator Safety SummaryFor your protection, please read these safety instructions completely before operating the eq

40TANDBERG Videoconferencing SystemGeneral useDC in1. Single2. SingleVideo outAudio out3. Dual3. Doc4. VCRVGA out1Mic 12Mic 231234VCR12ISDN BRIEtherne

TANDBERG Videoconferencing System41General useWeb-interfaceIt is possible to access and maintain the system remotely via a local area network (LAN) us

42TANDBERG Videoconferencing SystemGeneral useT.120 / dataDataport 1COM portT.120 and other PC applicationsA PC can be connected to the system using a

TANDBERG Videoconferencing System43Advanced useMain menuThe menu system can be used to select available functions and utilities for the system.To ente

44TANDBERG Videoconferencing SystemAdvanced useCall qualityThe Call Quality menu allows you to select the preferred quality of your call.DUE TO ACTION

TANDBERG Videoconferencing System45Advanced useAdvanced call quality* - Requires option ‘Presenter’. To check which options are installed, see the ‘Sy

46TANDBERG Videoconferencing SystemAdvanced usePresentationsPresentation ModeTo send a snapshot immediately after pressing SNAPSHOT select ‘Presentati

TANDBERG Videoconferencing System47Advanced use* - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘D

48TANDBERG Videoconferencing SystemAdvanced useUtilitiesAutoanswerOn: The system will automatically answer all incoming calls.On+MicOff: The system wi

TANDBERG Videoconferencing System49Advanced useAuto-PIPOn: Your selfview will automatically be displayed as a PIP (Picture-In-Picture) whenever the ca

TANDBERG Videoconferencing System5ContentsIntroduction ... 7Menu

50TANDBERG Videoconferencing SystemAdvanced useMenu PasswordEnter the code which should be entered to get access to the menus on the TANDBERG system.

TANDBERG Videoconferencing System51Advanced useMCU servicesA Multipoint Control Unit (MCU) enables several sites to participate in the same conference

52TANDBERG Videoconferencing SystemAdvanced useQuick MenuWhen connected to an MCUPRESS ANY QUICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE Q

TANDBERG Videoconferencing System53Advanced useRequest floorWhen requesting the floor, the MCU will broadcast your video in full screen to all other p

54TANDBERG Videoconferencing SystemAdvanced useChair control *You select ‘Chair Control’ and ‘Take Chair’ to assume the role of chairman of the ‘meeti

TANDBERG Videoconferencing System55Advanced useAudio SettingsAudio InputsBy default, all inputs are enabled. Just plug in an audio source and it is ac

56TANDBERG Videoconferencing SystemAdvanced useAudio input 4 is intended for connection to a VCR. It can also be connected to other external playback

TANDBERG Videoconferencing System57Advanced useAudio OutputsAudio out 1 is intended for connection to televisions or audio amplifiers.Audio out 2 is i

58TANDBERG Videoconferencing SystemAdvanced useEcho ControlEach of the 2 microphone inputs have a separate echo canceller. One echo canceller per inpu

TANDBERG Videoconferencing System59Advanced useRoom SizeThis setting allows optimization of the echo canceller to the acoustic size of the room. Hard

6TANDBERG Videoconferencing SystemAdvanced use ... 43Main menu ...

60TANDBERG Videoconferencing SystemAdvanced useAutomatic Gain Control (AGC) SettingsSelect ‘On’ to allow automatic adjustments (Automatic Gain Control

TANDBERG Videoconferencing System61Advanced useAlert Tones & VolumeTo help distinguish between incoming video calls and ordinary telephone calls,

62TANDBERG Videoconferencing SystemAdvanced useVideo SettingsCamera Tracking ModeSelect the camera tracking mode:Slow: The system waits a while before

TANDBERG Videoconferencing System63Advanced useFocusTo manually adjust the focus select ‘Manual’ and use the arrow keys to adjust.BrightnessTo manuall

64TANDBERG Videoconferencing SystemAdvanced useVGA SettingsVGA OutTo enhance the local video quality, a VGA monitor may be connected.Main: Should be u

TANDBERG Videoconferencing System65Advanced useAddressThe IP-address of the PC with the VNC software installed. To find the IP-address of the PC, sele

66TANDBERG Videoconferencing SystemAdvanced useISDN-BRI SettingsSOME SOFTWARE VERSIONS DO NOT SUPPORT 3ISDN LINES, THEREFORE SOME OF THE LINE SETUPLIN

TANDBERG Videoconferencing System67Advanced use1TR6 SHOULD ONLY BE USED IF YOU AREOPERATING THE SYSTEM BEHIND A PABX.NOTEISDN switch typeSelect the ty

68TANDBERG Videoconferencing SystemAdvanced useLine setupThis menu allows you to program the numbers associated with your ISDN line.If you want to use

TANDBERG Videoconferencing System69Advanced useSubaddressUsing a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telepho

TANDBERG Videoconferencing System7IntroductionThis User Manual is provided to help you make the best use of your TANDBERG system. The TANDBERGsystem o

70TANDBERG Videoconferencing SystemAdvanced useMSN (Multiple Subscriber Number)The use of MSN (Multiple Subscriber Number) enables you to attach diffe

TANDBERG Videoconferencing System71Advanced useAddressAddress is defined as the IP-address of a streaming client, streaming server or a multicast addr

72TANDBERG Videoconferencing SystemAdvanced useStreaming SourceAuto Enables streaming of both local and far end video. Selection of which site to be s

TANDBERG Videoconferencing System73Advanced useH.323 SettingsE.164 aliasThis is the E.164 address of the codec. The E.164 address is equivalent to a t

74TANDBERG Videoconferencing SystemAdvanced useUse CallManagerOn The codec will use a specific Cisco CallManager identified by the IP-address specifie

TANDBERG Videoconferencing System75Advanced useAdvanced H.323 SettingsTHESE SETTINGS ONLY HAVE ANEFFECT IF THEY ARE SUPPORTED BYYOUR IP INFRA STRUCTUR

76TANDBERG Videoconferencing SystemAdvanced useIP PrecedenceUsed to define which priority audio, video, data and signalling should have in the network

TANDBERG Videoconferencing System77Advanced useIP SettingsIP-assignmentDHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server i

78TANDBERG Videoconferencing SystemAdvanced useEthernet SpeedAuto The codec will auto-detect the speed/duplex on the LAN.10/Half The codec will connec

TANDBERG Videoconferencing System79Advanced useWireless LAN SettingsSSID (Service Set Identification)Example “WLANNETWORK”. Defines a local network id

8TANDBERG Videoconferencing SystemMenu structure The on-screen menu structure is shown below.Press the MENU key on the remote control to enter or leav

80TANDBERG Videoconferencing SystemAdvanced useEncryptionEncryption using Hex numbersThe 64-bit keys can consist of 10hexadecimal digits. Example:“de0

TANDBERG Videoconferencing System81Advanced useNOTESNMP Trap HostSNMP (Simple Network Management Protocol) is used for monitoring and configuring diff

82TANDBERG Videoconferencing SystemAdvanced useCall SettingsIncoming MCU callsOn: When you are in a call, the system will provide visual and audible i

TANDBERG Videoconferencing System83Advanced use* Optional featureEncryption (Secure Conference)*Auto The system will try to set up calls using encrypt

84TANDBERG Videoconferencing SystemAdvanced useThis menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix t

TANDBERG Videoconferencing System85Advanced useDataport configurationThe system provides one standard RS232 serial port to allow a computer to be conn

86TANDBERG Videoconferencing SystemAdvanced useDataport 2Dataport 2 is dedicated to the main camera and will not be available in standard configuratio

TANDBERG Videoconferencing System87Advanced useSoftware OptionsThe system requires a valid option key to activate Security (contains Secure Conference

88TANDBERG Videoconferencing SystemAdvanced useDiagnosticsAllows testing of individual system components and displays the current system settings.OKSy

TANDBERG Videoconferencing System89Advanced useThe numbers used to call out to the far end are shown in the window. If an error occurs a cause code wi

TANDBERG Videoconferencing System9The TANDBERGVideoconferencing SystemRemote ControlMicrophoneCameraCodec

90TANDBERG Videoconferencing SystemAdvanced usePlease contact your TANDBERG representative for further information.Call statusComprehensive informatio

TANDBERG Videoconferencing System91Advanced useTest subsystemYou can test the different subsystems of your videoconferencing equipment.Far End Loop (I

92TANDBERG Videoconferencing SystemAdvanced useView current settingsThis window will display all the system settings. Use the arrow keys to scroll thr

TANDBERG Videoconferencing System93PeripheralsPeripheral EquipmentUsing the optional peripheral devices outlined in this chapter and the many others a

94TANDBERG Videoconferencing SystemPeripherals5 Video Inputs• 1 video input used by the built-in camera.• 1 video input supporting S-Video through a M

TANDBERG Videoconferencing System95PeripheralsDual MonitorIt is possible to install the system in a Dual Monitor configuration.The Dual Monitor can be

96TANDBERG Videoconferencing SystemPeripheralsDocument cameraA document camera can be used for showing text, diagrams and a variety of graphical mater

TANDBERG Videoconferencing System97Peripherals1. Single2. SingleVideo outAudio out3. Dual3. Doc4. VCRVGA out1Mic 12Mic 23 4VCR121. Single2. SingleVide

98TANDBERG Videoconferencing SystemPeripheralsExtra fixed camerasYou can connect extra fixed cameras to your system, for example, a whiteboardcamera.C

TANDBERG Videoconferencing System99AppendicesAppendicesAppendix 1: Connecting the system to ISDN using NT1 networkadaptersConnectingConnect the first