TANDBERG V 11.8 User Manual

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11
www.TANDBERG.com
TANDBERG
Microsoft Exchange
Integration
V 11.8
Installation and Usage
D13562 Rev.12
This document is not to be reproduced in whole
or in part without permission in writing from:
TANDBERG offers an optional component to fully integrate the
TANDBERG Management Suite (TMS) with Microsoft Exchange and
Outlook. This integration gives the users the ability to schedule vide-
oconferences, book meeting rooms and invite participants using their
Microsoft Outlook client.
The videoconferencing systems are registered as resources in Ex-
change, allowing end users to view their availability when making
the booking.
Functional overview
The integration requires a software component to be installed on the
Microsoft Exchange server.
Note that there is no need to update any of the Microsoft Outlook
clients.
In a front-end/back-end server scenario, the integration should be
installed on a back-end server.
Please see www.microsoft.com for more information about Microsoft
Exchange.
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Summary of Contents

Page 1 - Integration

11www.TANDBERG.comTANDBERG Microsoft Exchange Integration V 11.8Installation and UsageD13562 Rev.12This document is not to be reproduced in whole or

Page 2 - Table of ConTenTs

10Enter the IP-address or host name of the TMS server, and the user name and password to an account that has at least local computer admin rights on t

Page 3 - Limitations

1011The next page allows you to put all the TMS-Exchange integration users and groups in a separate container in Active Directory. If you want to put

Page 4 - Technical Description

12Conrm the settings dened in the installation process and select ‘Next’ to start copying les.The installer will now start to copy les and perform

Page 5

1213Click FINISH to complete the installation.Notes about the Exchange installationIn order to perform, supervise and synchronize all the bookings bet

Page 6 - Installation

14Permissions needed by the Exchange integrationThis section describes the permissions needed by the accounts that are re-quired for the Ex

Page 7

1415Run ‘setup.exe’ again to uninstall the TMS Exchange Integration component from the Exchange Server or use ‘Add/Remove programs’ from the

Page 8

16UpgradingUpgrading from a previous version of the TANDBERG Exchange Integration should be considered done during non-ofce hours, as the integration

Page 9

1617 To install the new version, start the setup le again. If opting to keep the set-tings, you will notice that some of the screens shown in the ins

Page 10

18Once the TMS Exchange Integration component is installed on the Exchange server, three important steps need to be done in order to make the installa

Page 11

1819Press ‘OK’ to save Organizational Forms Library.In order to publish the Videoconference form in the Organizational Forms Li-brary, an Outlook user

Page 12

2Table of ConTenTsServer Requirements 3Supported Clients 3TMS requirements 3Limitations 3Technical Description 4Installation 6Uninstallation 15Upgrad

Page 13

20Note that the permission level must be ‘owner’ in order to publish into the library.Publish Custom Form Once the Organizational Forms Library is i

Page 14

2021A screen for publishing the form will then pop up.It is important that the elds are lled in exactly as described below (case sen-sitive). Look

Page 15 - Uninstallation

22Click ‘Browse’ and browse to the network path of the Exchange Server. The le is located where the Exchange Integration component was installed. If

Page 16 - Upgrading

2223may modify the Display Name of the account. The conguration tool can be found on the Exchange server on which the TANDBERG Exchange I

Page 17

24A window will pop up for account conguration. You can decide for each system if you want the tool to create the accounts for you, or if you want to

Page 18 - Post installation setup

2425In the AD browser, select the OU where you want the account to be created. If accounts should be created for all systems selected in the same OU,

Page 19

26Use the AD browser to select the account you to be associated with the sys-tem.Review selectionsAfter accounts have been created/specied for all sy

Page 20 - Publish Custom Form

2627Click Yes to update TMS with the calendar information from the associated systems.The conguration tool will now start to import s

Page 21

28Advanced CongurationThe ‘Advanced’ Button allows you to change the password for the tms-service account created in Active Directory. You can also c

Page 22

2829ity when multiple updates are sent or they may not realize the meeting was not successfully booked. However if support for Microsoft Outlook Web A

Page 23

2 3Supported ClientsServer RequirementsTMS requirementsTMSTMS V 9 for limited functionality, to get full functionality TMS V 11.7 or later is required

Page 24

30on as each user representing the different videoconferencing system, using user names and passwords created by the above-mentioned tool. See sec

Page 25

3031‘None’ implies that Outlook will not use your NT logon information when Out-look is opened, but will prompt you for username and password. This wa

Page 26

32Tick off the ‘Automatically accept meeting request and process cancellations’ and press ‘OK’. If you are asked about setting default permissions whe

Page 27

3233Activating the VideoConference FormBefore an end-user can customize the bookings using the videoconferencing form, each user must have the new Vid

Page 28 - Advanced Conguration

34Booking meetings with Videoconferencing roomsBooking your videoconference meeting can now be done in the same way as an ordinary meeting room/res

Page 29 - Advanced Usage

3435them in the same way as regular participants (‘Required’), you will get the conrm/reject message per email later.Under the ‘Attendee Availabili

Page 30

36default value is congured in TMS. Setting this parameter to ‘Automatic call launch’ will cause the video conference to be set up automatically

Page 31

3637played.When the meeting is successfully booked, the meeting will be saved into your calendar and invites will be sent to the meeting participants.

Page 32

38Slow update of meetings from TMS to ExchangeIf meetings are slow to be updated, make sure that there is no rewall that blocks e-mail from

Page 33 - Making a booking using

3839To control the logging of TANDBERG Exchange Integration, the registry is used. This is used both to disable logging, and control the amount of eve

Page 34

4Technical DescriptionBoth TMS and Exchange have their own database for booking information. For Exchange the database contains resource ava

Page 35

45tion. These log les include nearly all of the program activities, but the main ones of interest are:InstallationAccount CreationSyncronizer LogsCal

Page 36

6Before you start installing the TMS Exchange Integration component on the Exchange server, make sure you are logged in as a user that has the foll

Page 37

67The TANDBERG installer will prepare the installation wizard. A welcome window will appear on the screen. Press the ‘Next’ button.1.2.At this stage

Page 38 - Troubleshoot

8Read and accept the License Agreement.Select the destination folder where Setup will install the les. Click ‘Next’ to accept the suggested path, or

Page 39 - Appendix B

89The installer will create a service account with a mailbox on the Exchange server. Select which store on the Exchange server you would like to use f

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